Digital Forensics & Incident Response (IR) Services
When cyber incidents strike, our Digital Forensics and Incident Response services are there to help you contain the damage and find out what happened. Before an incident occurs, we work with you to create a solid incident response plan – outlining clear roles, communication channels, and step-by-step procedures to follow during different types of incidents. In the unfortunate event of a breach or attack, our incident response team can be engaged immediately (especially if you have an IR retainer with us, guaranteeing you priority and 24/7 availability).
We will help your team triage the situation, doing whatever is necessary to stop the bleeding – isolating affected systems, blocking malicious network traffic, and preserving critical evidence. Our digital forensics experts then methodically investigate the incident, analysing compromised devices, logs, and any malware involved to determine the full scope and root cause of the attack. We can uncover how the attacker entered, what they did inside your environment, and what data might have been accessed or exfiltrated.
Throughout the process, we maintain proper evidence handling so that the findings can be used for any legal or compliance reporting requirements. After containment and eradication, we assist in safely restoring systems and data from clean backups, and we’ll hold a lessons-learned session to update your security measures and incident response plan based on what was discovered. With these IR services, you can significantly reduce the impact of a security breach and improve your readiness for future incidents.
- Incident Response Planning: Develop a detailed incident response plan and playbooks, so your team knows exactly how to react and communicate during a cybersecurity incident.
- Incident Response Retainer: Ensure immediate assistance from our incident responders with a retainer service, giving you 24/7 on-call expertise when a breach or attack occurs.
- Digital Forensics Investigation: Conduct in-depth forensic analysis of devices, logs, and malware to determine the cause and extent of breaches, while preserving evidence for any legal needs.
- Malware Analysis & Removal: Identify, analyse, and eradicate malware from infected systems (utilising advanced sandboxing solutions like Palo Alto WildFire to dissect threats), and provide guidance on strengthening defences to prevent similar attacks.
- Post-Incident Recovery: Support your recovery after an incident, including system restoration, data recovery, and a thorough lessons-learned review to improve future resilience.
- Tabletop Exercises: Run simulated breach scenarios and workshops with your team to test and refine your incident response capabilities in a low-pressure environment.
